This Privacy Policy describes how Petal & Parcel Florals (“Petal & Parcel,” “we,” “us”) collects, uses, and shares information when you use our website, request floral services, or contact us.
1) Information we collect
- Contact information: name, email, phone number.
- Order details: recipient name, delivery address, access instructions, note card message, and requested style direction.
- Event details: event date, venue information, guest count, budget range, and design preferences.
- Device/usage data (with consent where required): interactions and page performance used to improve the site.
2) How we use information
- To respond to requests, confirm delivery windows, and fulfill orders.
- To coordinate event logistics, planning, installation, and invoicing where applicable.
- To improve website performance and usability (analytics, if you consent).
- To measure marketing effectiveness and advertising performance (marketing tools, if you consent).
3) Cookies and similar technologies
We use necessary storage to remember your cookie choices. If you opt in, we may use analytics and marketing technologies. For more detail, see our Cookies Policy.
We do not load non-essential analytics or marketing scripts until you choose “Accept” or enable categories in “Customize.”
4) Third-party services (including advertising)
If you consent to marketing cookies, we may use tools such as Microsoft Advertising to measure ad performance and conversions. These services may set or read cookies or similar identifiers.
If you consent to analytics, we may use tools such as Google Analytics (or similar) to understand usage and improve the website. Vendors may change over time; we will update this policy accordingly.
5) Sharing
We share information only as needed:
- Service providers supporting email, hosting, analytics, and advertising measurement (where consented).
- Legal requirements, safety, and enforcement of agreements.
We do not sell your personal information in the ordinary sense.
6) Your choices and rights
- Cookie settings: change preferences any time via “Cookie settings” in the footer.
- Access/correction: request access or correction of information you submitted by contacting us.
- Marketing choices: choose “Necessary only” to prevent marketing tools from loading.
7) Retention
We retain information only as long as needed for orders, service history, accounting, legal compliance, and legitimate business operations.
8) Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
9) Security
We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure.
10) Changes
We may update this policy from time to time. The “Effective” date above indicates the most recent revision.
11) Contact
Petal & Parcel Florals
2148 NW Lovejoy St, Portland, OR 97210
Phone: (503) 555-0142
Email: info@petalnparcel.us